top of page

Privacy Policy

Following the principles of legality, loyalty and transparency, we provide users of our service with the following privacy policy.

Who is responsible for the processing of your data?

  • Spark Telecom Ltd

  • No: 13747268

  • REGISTERED ADDRESS: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

  • Telephone: +44 7700 003813

Why do we process your personal data?

In Spark Telecom Ltd we treat the information you provide us with the purpose of managing the contractual relationship that binds us, manage the sending of the information you request, provide the interested parties with offers of our services and/or products of your interest and/or manage your application.


How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it or any other legal requirement.


What is the legal basis for the processing of your data?

The legal basis for the processing of your personal data may be the execution of a potential and/or signed contractual relationship, legitimate interest, legal authorization and/or the consent of the data subject himself. The data we request from you is suitable, relevant and strictly necessary and in no case are you obliged to provide them, but failure to provide them may affect the purpose of the service or make it impossible to provide it.


With whom will your data be shared?

Spark Telecom Ltd will not communicate your data to any third party, unless expressly informed.


What are your rights when you provide us with your data?

The data protection rights of the interested parties are:

  • The right to request access to personal data relating to the interested party.

  • Right of rectification or suppression.

  • Right of opposition.

  • Right to request the limitation of their treatment.

  • Right to the portability of data.

The owners of the personal data obtained may exercise their rights of personal data protection by sending a written communication to the registered office of Spark Telecom Ltd or to the e-mail address enabled for this purpose,, including, in both cases, a photocopy of their ID card or other equivalent identification document.

Models, forms and more information about your rights are available on the website of the UK’s independent authority, Information Commissioner’s Office, hereinafter referred as ICO,


Can I withdraw my consent?

You have the opportunity and the right to withdraw consent for any specific purpose granted at the time, without this affecting the lawfulness of processing based on consent prior to withdrawal.


Where can I complain if I believe that my data is not being processed correctly?

If any interested party considers that their data is not being treated correctly by Spark Telecom Ltd, they may send their complaint to support@sparkroam or to the corresponding data protection authority, the ICO being the one relevant authority in UK,


Security and updating of your personal data

In order to safeguard the security of your personal data, we hereby inform you that Spark Telecom Ltd has adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided. The purpose of this measure is to avoid its alteration, loss, and/or unauthorized treatment or access, as required by the regulations, although absolute security does not exist.

In order to keep your personal data updated, it is important that you inform us whenever your personal data changes.



Spark Telecom Ltd informs you that your data will be treated with due care and confidentiality by all the personnel involved in any of the phases of the treatment. We will not give or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorized us to do so.

Updated Dec 29, 2021

bottom of page