An eSIM (embedded SIM) is a digital SIM card built into your device, eliminating the need for a physical SIM. With Spark Roam eSIM, you can connect to local mobile networks worldwide by downloading a data plan and activating it via a QR code, offering seamless connectivity for travel

Purchase a Spark Roam eSIM plan online for your destination, receive a QR code via email, and scan it to activate the plan on your device. Once activated, your phone connects to a local network, providing data for apps like WhatsApp, Google Maps, and more, without high roaming charges. You can keep your primary SIM active for calls and texts.

Most modern smartphones, tablets, and some laptops support eSIMs, including iPhone XS/XR and later, Google Pixel 3 and newer, and Samsung Galaxy S20 and above (except some Chinese models). To check, dial *#06# to see if an EID number appears, or visit our device compatibility page (#). Ensure your device is network-unlocked.

Your Spark Roam eSIM activates when connect to a network at your destination. Validity starts from the first use, lasting up to 365 days depending on the plan.

Yes! Spark Roam eSIMs support dual-SIM functionality, allowing you to use your primary SIM for calls and texts while the eSIM handles data. Ensure Data Roaming is off for your primary SIM to avoid roaming charges.

Spark Roam provides flexible plans for over 200 destinations, including local plans (e.g., Malaysia), regional plans (e.g., Asia), and global plans. Options range from 1GB to 50 GB data, with validity from 1 to 180 days. All plans include hotspot tethering. Check plan details for specifics.

Most Spark Roam eSIMs are data-only, perfect for apps like WhatsApp or Skype for calls and texts. Some plans include a local phone number for traditional calls and SMS—check plan details. Your primary SIM can handle regular calls and texts.

Yes, you can purchase add-on data plans via your Spark Roam account without needing a new eSIM. Simply log in to MyAccount, select an add-on, and continue using the same eSIM. You’ll receive notifications when your data is low, or you can contact our WhatsApp support at +44 20 8058 9848.

To prevent charges from your home carrier: Turn off Data Roaming for your primary SIM/eSIM. Set your Spark Roam eSIM as the default for mobile data. Use Wi-Fi calling for texts and calls if supported by your carrier. This ensures only the eSIM’s data is used abroad.

Yes, eSIMs are soldered into your device, reducing the risk of SIM theft or swapping. Spark Roam uses encrypted QR codes for activation, and each code is single-use, enhancing security. Keep your device updated and use strong locks (e.g., fingerprint) for added protection.

Our support team is available 24/7 via WhatsApp at +44 20 80 58 98 48 or email at support@sparkroam.com.

Convenience: Instant activation via QR code, no need to swap SIMs. Cost-Effective: Avoid high roaming fees with affordable plans starting at £2 Flexibility: Plans for 200+ countries, with up to 365 days validity. Eco-Friendly: No plastic SIMs, supporting sustainability. Stay connected effortlessly with Sparkr Roam 🙂

Choose a plan for your destination on sparkroam.com. Receive a QR code via email after purchase. On most eSIM supported phones, simply scan the QR code to automatically detect the eSIM and follow the prompts to install it. OR on your device, go to Settings > Cellular (iOS) or Network & Internet > SIMs (Android), and scan the QR code to add the plan. Enable Data Roaming for the eSIM and set it as your primary data source. For detailed guides, visit our eSIM installation page (#). Activate upon arrival to start the validity period.

Yes, Spark Roam plans support hotspot functionality, allowing you to share data with other devices. Check your plan’s details to confirm.

Log in to your Spark Roam account at MyAccount to check your data usage anytime. You can also reach out to our WhatsApp support at +44 20 80 58 98 48 for assistance. We’ll send notifications to alert you when your data is running low or when your plan is nearing its expiry.

Yes, we accept cryptocurrency payments! For more details on how to proceed, please contact our customer support team via WhatsApp at +44 20 8058 9848.