While eSIM technology is still relatively new and not all devices may support it yet, a wide variety of smartphones do have eSIM embedded. You can check list of supported device here.

Yes, data sharing is unrestricted.

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Once you have purchased your eSIM, you will immediately receive an email confirmation with the QR code. If you have not received any mail, please check your SPAM. Please note that once your eSIM has been purchased, it is no longer possible to return it.

For iPhones (XR or newer models), just scan the QR code and proceed For Android devices that are eSIM-enabled, make sure your phone is connected (e.g. to Wi-Fi) then: Go to Settings then tap “Network & internet” or “Connections” Tap on SIM card manager Select Add Mobile Plan (or “+”) Select “Scan Carrier QR Code” (or tap “Don’t have a SIM card”) Scan the provided eSIM QR code When your plan is registered, select “OK” to turn on the plan Now that you have activated your eSIM, you can view it in SIM card manager Turn on eSIM under Mobile Network Enable “Mobile Data” and “Data Roaming” During int’l travel, you may turn off your primary line to avoid roaming charges from your home carrier

eSIM is as secure as SIM cards as it utilizes the same encryption and authentication protocols. Actually in some aspects eSIM is more secure than SIM cards because it cannot be physically swapped.

Of course. Most eSIM devices support having two lines active at the same time. So you can keep your primary line “on” for calls/text, while you can use eSIM for cellular data. Just make sure your data roaming on the primary line is not activated to avoid roaming charges.

After purchasing an eSIM you will receive detailed information on how to add the eSIM to your eSIM capable device. There are 2 ways to add an eSIM to your device: Option 1 – Adding the eSIM by scanning the QR Code To scan the QR Code, follow the below steps on your device: Settings Cellular/Mobile Add Cellular/Mobile Plan. Scan your eSIM QR Code and enter the 4-digit confirmation code when prompted(if available). Option 2 – Adding eSIM manually If you are experiencing issues scanning the QR code or receive the QR code on the device you are using, there is another option on your device that will allow you to enter details manually. You will be asked to enter: SM-DP+ Address Activation Code All of these details are included in the eSIM confirmation details received after purchase.

This code can be found in the confirmation details which are sent to you by e-mail after purchasing the eSIM.

If you cannot scan the provided QR Code, you can install the eSIM by entering details manually. You will be asked to enter the SM-DP+ Address, Activation Code all of which are included in the eSIM confirmation details provided after purchase.

The validity period of the card begins from the day it is inserted in the phone, for eSIM from the download and activation on a mobile phone. Sparkroam eSIM data cards have a validity of 1 year after which it can be extended for another 1 year after top up

Sparkroam eSIM cards only include data in the destination country, they do not allow you to make local or international calls.You need to buy LPN separately for this. You can however use VOIP applications such as WhatsApp or Skype, which use your data plan.

For iPhones (iOS 14 or later), this is how you can check: Open “Settings” and scroll down and tap on “General” then select “About” Scroll down to “Carrier Lock” if you see “No SIM Restrictions” then your iPhone is unlocked

Go to Settings > Cellular > under Cellular Plans click on the eSIM plan > Toggle “Turn Off this Line”.

For eSIM-enabled iPhones (e.g. XR or newer models), you may manually activate Sparkrpam eSIM by going to: Settings > Cellular > Under Cellular Plans tap “Add Cellular Plan” > tap “Enter Details Manually” then under: use the activation code line LPA:1$rsp-0001.linksfield.net$UVXBC-0G8B9-A280C-M2J30 For some phone models, the activation code is divided into 2 input fields: SM-DP+ Address: fill this field with rsp-0001.linksfield.net Activation Code: fill this field with the provided activation code (format XXXXX-XXXXX-XXXXX-XXXXX)

Sparkroam eSIM works in 200+ countries, and will connect to these networks when roaming. Visit the supported counties page to see all the countries. If you have the Pay As You Go plan, you will have roaming service in all supported countries. If you have the Data Bundles plan, it will work in supported countries.

You can make phone calls and send text messages using your favorite VoIP applications like Skype, FaceTime, WhatsApp, Viber, Facebook Messenger, etc. Alternatively, you can buy a DID/LPN to use your sparkroam eSIM to use as any other regular SIM

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You can have a physical SIM and eSIM on your phone at the same time. You will have to switch between your physical SIM and eSIM. (The way dual SIM works varies from different devices.)

No, you won't be able to use your eSIM in a new device if you have already activated it.

No, currently Sparkroam eSIM is for cellular data service only. However, you can use VoIP apps such as WhatsApp or Skype to make voice calls and text

Check if your device says “Dual eSIM” or “Dual SIM with eSIM” Devices starting in 2019 supporting eSIM: Apple iPhone Xr, Xs or newer Pixel 4 or newer Samsung Fold or newer Huawei P40 or newer Check our full list. For more about your device – check imei.info

Is the roaming switch ON? To ensure you are connected you must switch your roaming switch ON when travelling. You can find the Roaming Switch in your iPhone Settings. For certain smartphone you might need to check your APN settings. These details how to set your APN is included in the eSIM installation instructions you receive after purchasing your eSIM. Do You Have Coverage? If you find yourself in an area with limited mobile coverage, or no coverage at all, you will find it difficult to access the internet. Try switching locations and make sure you have enough signal bars to connect to 3G or 4G/LTE. If you are in good coverage and tried everything else, you can always try a full power-down restart and see if that helps. Have you selected the right network? For best use, it is advisable to deactivate the automatic network search and to be notified of the network indicated on your QRCode.

5G is supported by few networks at moment. You must deactivate 5G in your eSIM options and select 4G and or LTE

iPhone 11 and Above iPhone XS iPhone XS Max iPhone XR iPhone SE (2020) iPad (7th generation) iPad (8th generation) iPad (9th generation) iPad (10th generation) iPad Air (3rd generation) iPad Air (4th generation) iPad Air (5th generation) iPad Pro 11-inch (1st generation) iPad Pro 11-inch (2nd generation) iPad Pro 11-inch (3rd generation) iPad Pro 12.9-inch (3rd generation) iPad Pro 12.9-inch (4th generation) iPad Pro 12.9-inch (5th generation) iPad Pro 12.9-inch (6th generation) iPad Mini (5th generation) iPad Mini (6th generation) The following Apple devices DO NOT have eSIM capability: • iPhone devices from Mainland China. • iPhone devices from Hong Kong and Macao (except for the iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020, and iPhone XS). For iPhones and iPads purchased in TURKEY: • If you're setting up your device after June 23, 2020, your eSIM will activate after installation — contact your carrier if you don't have eSIM enabled. • Only iPad devices with Wi-Fi + Cellular features are supported.

Galaxy A55 5G* Galaxy A54 5G* Galaxy A35 5G* Galaxy S24* Galaxy S24+* Galaxy S24 Ultra* Galaxy S23 FE* Galaxy A54 5G* Galaxy S23* Galaxy S23+* Galaxy S23 Ultra* Galaxy S22 5G* Galaxy S22+ 5G* Galaxy S22 Ultra 5G* Galaxy S21 5G* Galaxy S21+ 5G* Galaxy S21 Ultra 5G* Galaxy S20 5G* Galaxy S20* Galaxy S20+* Galaxy S20+ 5G* Galaxy S20 Ultra* Galaxy S20 Ultra 5G* Galaxy Z Flip Galaxy Z Flip 3 5G Galaxy Z Flip 4 Galaxy Z Flip 5 Galaxy Z Fold Galaxy Z Fold 2 Galaxy Z Fold 3 Galaxy Z Fold 4 Galaxy Z Fold 5 Galaxy Note 20 Galaxy Note 20 5G Galaxy Note 20 Ultra Galaxy Note 20 Ultra 5G The following Samsung Galaxy devices DO NOT have eSIM capability: • All Galaxy devices originating from China, Hong Kong, and Taiwan. • All Galaxy FE "Fan Edition" models, except the Galaxy S23 FE. • USA models of the Galaxy S20, S21 , and Note 20 Ultra. Most Samsung Galaxy devices purchased in South Korea do not support eSIMs, except for the Galaxy S24, S23, Z Fold 5, Z Fold 4, Z Flip 5, Z Flip 4, and A54 5G variants.

Pixel 8 Pro Pixel 8a Pixel 8 Pixel Fold Pixel 7 Pro Pixel 7a Pixel 7 Pixel 6 Pro Pixel 6a Pixel 6 Pixel 5a Pixel 5 Pixel 4a Pixel 4 Pixel 4 XL Pixel 3 & 3 XL* Pixel 3a & 3a XL* The following Google Pixel devices DO NOT have eSIM capability: • Pixel 3 models originating from Australia, Taiwan, and Japan, and those purchased with service from US or Canadian carriers other than Sprint and Google Fi. • Pixel 3a models purchased in South East Asia and with Verizon service.

Explorer PRO Blade 3 Blade 5G myPhone NOW eSIM myPhone Hammer Construction eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Hammer device is eSIM-capable.

HONOR Magic6 Pro HONOR Magic Vs HONOR Magic V2* Magic5 Pro Magic4 Pro Honor 90 eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Honor device is eSIM-capable.

G60 XR21 X30 eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Nokia device is eSIM-capable.

OnePlus 12 OnePlus 11 eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your OnePlus device is eSIM-capable.

Reno6 Pro 5G A55s 5G Find N2 Flip Find N2 Flip Find X5 Find X5 Pro Reno A eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Oppo device is eSIM-capable.

P40 P40 Pro* Mate 40 Pro The following HUAWEI devices DO NOT have eSIM capability: • Huawei P40 Pro+ • All Huawei devices purchased in China are not eSIM capable.

Moto G54 Edge Fusion Edge 50 Pro Edge 40 Neo Edge 40 Pro Edge+ Razr 40 Ultra Razr 2022 Razr 2019 Razr 5G G53 5G eSIM support is only available in certain regions. Please contact your carrier or device manufacturer to confirm that your Motorola device is eSIM-capable.

AQUOS Sense 8 AQUOS Sense 7 AQUOS Sense 6 AQUOS Sense 4 Lite AQUOS R8 Pro AQUOS R8 AQUOS R7 AQUOS R6 AQUOS Wish AQUOS Zero 6 eSIM support is only available in Japan and certain regions. Please contact your carrier or device manufacturer to confirm that your Sharp device is eSIM-capable.

Xperia 1 V Xperia 1 IV Xperia 5 IV Xperia 10 III Lite Xperia 10 IV* eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Xperia device is eSIM-capable. Sony Xperia 10 IV eSIM support is only available in Europe. Please contact your carrier or device manufacturer to confirm that your Sony Xperia 10 IV device is eSIM-capable.

X100 Pro X90 Pro* V29 (European Version)* V29 Lite 5G (European Version)* eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your Vivo device is eSIM-capable.

14 Pro 13T 13T Pro 13 13 Pro 13 Lite 12T Pro Redmi Note 13 Pro Redmi Note 13 Pro + Redmi Note 11 Pro 5G* eSIM availability may vary depending on country/region and carrier. Please contact your carrier or device manufacturer to confirm that your device is eSIM-capable. For Windows 10: Your PC needs to have Windows 10 version 1703 or later for you to use an eSIM. The device also needs to be LTE-ready.

Acer Swift 3 Acer Swift 7 Acer TravelMate P2 Acer TravelMate Spin P4 Acer TravelMate P6

ASUS Mini Transformer T103HAF ASUS NovaGo TP370QL ASUS Vivobook Flip 14 TP401NA

Dell Latitude 7440 Dell Latitude 7210 2-in-1 Dell Latitude 9410 Dell Latitude 7310 Dell Latitude 7410 Dell Latitude 9510 Dell Latitude 5410 Dell Latitude 5411 Dell Latitude 5511

HP Elitebook G5 HP Probook G5 HP Zbook G5 HP Spectre Folio 13

ThinkPad X1 Titanium Yoga 2 in 1 ThinkPad X1 Carbon Gen 9 ThinkPad X1 Fold ThinkPad X1 Nano ThinkPad X12 Detachable Lenovo Flex 5G Lenovo Yoga C630 Lenovo Miix 630 Lenovo Yoga 520 Lenovo Yoga 720 (2-in-1 models)

Surface Pro 9 Surface Go 3 Surface Pro X Surface Duo 2 Surface Duo For Windows 10: Your PC needs to have Windows 10 version 1703 or later for you to use an eSIM. The device also needs to be LTE-ready. Surface: Any AT&T-locked devices will not support eSIMs. If your device was purchased through another carrier, the carrier may have disabled eSIM capability in the Surface Duo. Please contact the carrier to confirm.